Director of Operations & Development
Community Action Partnership of Sonoma County
Lucy Hernandez, serves as the Director of Operations & Development at Community Action Partnership Sonoma County (CAPSC). As an administrator for 18 years in the human services field, she has developed recognized program models at a local, regional, state and federal level. Her strengths are in building strong partnerships, develop relationships, leverage resources effectively and maximize delivery of services through a collective impact model. Lucy believes in maximizing staff development through their talents and organizational mentorship and is a recognized StrengthsFinder Trainer. Today, she is responsible to oversee operations & fund development for CAP Sonoma ($10 Million Budget) offering over 23 programs to over 9,000 households a year and serving the Sonoma County’s most vulnerable populations. Throughout her life as a client herself, she realized the importance of effective and efficient programs and this has lead her to dedicate her life to public service, as this impacted her personal life achievements. In her career, she has administered, managed and developed over 35 Community Action & Regional level programs including housing programs, Child & Youth Services, Energy Payment Assistance, Foster Youth Services, Victim Witness Programs, DV & Emergency Shelters, Food Banks, Family Resource Centers, Education programs, Charter School, Economic & Community Development programs, Micro-business development, Re-Entry Prisoner’s programs and Family self-sufficiency/Job Training and recognized asset building projects. Lucy promotes a performance based, results oriented management, sustainability & accountability model to her programs & projects. Her success has been rooted in following her motto: “Maximizing and leveraging your network is key; your network =your net-worth”. Throughout her journey as a Community Action Partnership Professional, she attained a master certification in 2013, received a CA State Association of Counties double award for the Most Innovative Program & the Challenge Award in the CA and is a Trainer/consultant for Community Action Agencies in various organizational & development areas. Her work has been recognized at a Regional, State and at a National level. Lucy is an enthusiastic, dynamic and passionate speaker that enjoys sharing her core practices, models and strategies to help other communities strengthen their delivery of services. Lucy has a Bachelor's in Social Science and is currently in the process to complete her Master's in Public Administration with an option in Local Government Administration. She proudly serves as a Hispanic Chamber of Commerce Board member, Executive Committee Member for the Sonoma County Professional Women, Santa Rosa Violence Prevention Partnership Policy Team and a proud Windsor Soroptomist. Throughout her work in Sonoma County, she is deeply committed to fulfilling the Promise of Community Action.